Knowledge Base
How can I run PingPlotter in the background on my iPhone (or iPad)?
Question
How can I run PingPlotter in the background on my iPhone (or iPad)?
Solution
The App Store and system functions of iOS have specific requirements for how/when an application can run in the background. In order to do this, we registered PingPlotter as a "music application" (as weird as that sounds)!
So, in order to have PingPlotter run in the background, we'll need some tunes! Nothing fancy though, just a few bells and whistles...literally.
To enable Audio Alerts:
Tap the Gear icon in the top-right corner
Select Audio
Under Audio Options, enable Play Audio Alerts
PingPlotter will run in the background after that, allowing you to use other apps or turn your screen off without stopping your trace sessions.
Note: Playing other audio/video from another app (such as Spotify or Youtube) does not affect PingPlotter's background mode, so feel free to use your device as you normally would after alerts have been configured!
If you have any other questions about PingPlotter Alerts, feel free to reach out to our Support Team at support@pingplotter.com.